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Author

Tiwalade Joanna Okedara-Kalu

Founder, CEO and CTO at startbuddi

Tiwalade Joanna Okedara-Kalu is the founder, CEO and CTO of startbuddi, the business system that brings clients, bookings, invoices, projects, marketing and the Chip AI assistant into one place. Tiwalade builds software around how service businesses really work day to day, and writes about client management, getting paid on time and why small businesses outgrow the tools they start with.

Founded startbuddi and leads its product and engineering

Client managementGetting paidBusiness softwareAI for small businessProduct

Published by Tiwalade Joanna Okedara-Kalu

197 published · page 15 of 17
Invoicing9 min read · Jun 18

How to get invoices paid faster without chasing clients

How to get invoices paid faster without chasing: what to put on the invoice, the rules in a few countries, terms, timing,…

CRM9 min read · Jun 18

CRM for recruitment agencies: what to look for and how to choose

What a CRM for recruitment agencies needs to do, the features worth paying for, well-known options in their own words, and where…

CRM9 min read · Jun 17

CRM for logistics: how to track clients, quotes and payments without the spreadsheet mess

What a CRM should do for a freight, haulage or courier business, the features that matter, how to test tools with real…

CRM9 min read · Jun 10

CRM for consultants: how to manage every client engagement in one place

What consultants need from a CRM: companies with several contacts, long sales cycles, proposals, renewals and delivery, plus a pipeline you can…

CRM9 min read · Jun 5

How to retain clients in a service business without discounting your prices

Clients rarely leave over price. They leave when they feel forgotten. Here's a practical retention system for service businesses, from the first…

Booking10 min read · Jun 3

How to reduce no-show appointments without damaging client relationships

Why clients miss appointments and how to reduce no-show appointments with better reminders, deposits, easy rescheduling and a kind same-day follow-up. Templates…

Payments9 min read · Jun 1

How to track payments and stop guessing who has paid you

A simple system to track payments: one list, clear statuses, easy matching, a weekly check and a calm routine for late payers.

Invoicing10 min read · May 22

How to collect payment from a client without chasing them every time

How to collect payment from a client without chasing: terms to agree upfront, an invoice that's easy to pay, a follow-up timeline…

Invoicing9 min read · May 21

Client not paying an invoice? Why it keeps happening and what to do

Why a client keeps not paying your invoice, and a calm step-by-step response: find the reason, offer a plan, pause work, charge…

CRM9 min read · May 21

How to choose a client tracking system for your small business

What a client tracking system does, what to track for each client, the main types of tool, fair questions to ask before…

CRM9 min read · May 16

CRM vs Excel: when spreadsheets start slowing your business down

CRM vs Excel from the Excel side: formulas that stretch a workbook further, where sharing and versions break, the signs you've outgrown…

Booking9 min read · May 15

Manual scheduling: why your calendar is always a mess, and what to do instead

Booking clients by message and diary works until it doesn't. Here's what manual scheduling really costs, the warning signs, and how to…

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Researched from the source

Facts, prices and rules come from official and reputable sources, not from memory or other roundups.

Checked against the product

Anything about startbuddi is checked against how the product actually works today.

Kept up to date

When something changes we update the page and show the date it changed.

Put the ideas to work.

startbuddi gives you bookings, invoices, an inbox and Chip AI in one place. Free to start.