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Author

Tiwalade Joanna Okedara-Kalu

Founder, CEO and CTO at startbuddi

Tiwalade Joanna Okedara-Kalu is the founder, CEO and CTO of startbuddi, the business system that brings clients, bookings, invoices, projects, marketing and the Chip AI assistant into one place. Tiwalade builds software around how service businesses really work day to day, and writes about client management, getting paid on time and why small businesses outgrow the tools they start with.

Founded startbuddi and leads its product and engineering

Client managementGetting paidBusiness softwareAI for small businessProduct

Published by Tiwalade Joanna Okedara-Kalu

CRM9 min read · Oct 2

How to win back customers who stopped buying

Most lapsed customers didn't leave unhappy, they just drifted. How to find them, what to say, and a three-message win-back sequence to…

CRM9 min read · Oct 1

Lead scoring for small businesses: a simple system that works

Stop treating every enquiry the same. A points-based lead scoring template for small businesses, with bands, examples and mistakes to avoid.

Forms10 min read · Sep 28

Google Forms alternative for agencies: why and when to switch

Google Forms is fine for team polls. Here is where agencies outgrow it, what a Google Forms alternative for agencies should do,…

Booking10 min read · Sep 28

What is round robin scheduling and how does it work?

Round robin scheduling shares bookings fairly across a team. Here is how it works, the three ways tools balance the load, and…

InvoicingNigeria9 min read · Sep 28

The best invoicing software for agencies in Nigeria (2026): what to look for

What Nigerian agencies need from invoicing software: retainers, deposits, naira and foreign-currency payments, VAT and withholding tax, reminders, and published plans.

BookingNigeria9 min read · Sep 28

The best booking software for coaches and service businesses in Nigeria: how to choose

What coaches and service businesses in Nigeria need from booking software: naira deposits, WhatsApp-friendly links, reminders, and the published plans of popular…

Projects9 min read · Sep 28

Project management for agencies: the complete guide

How to run agency projects from enquiry to final invoice: scoping, capacity planning, short delivery cycles, client approvals, time and profitability.

AI10 min read · Sep 28

Meet Chip: the AI assistant that knows your business

Chip is the AI business assistant inside startbuddi. Here's what it can see, what it can do, how it asks before acting,…

Forms10 min read · Sep 28

HTML form vs form builder: which should you use?

Hand-coded HTML, an HTML form with a hosted endpoint, or a drag-and-drop builder? What each involves, a side-by-side comparison and a decision…

Timesheets10 min read · Sep 28

How to track billable hours without a spreadsheet

A practical system for small teams to track billable hours as they work, watch utilisation and realisation, and turn tracked time into…

Invoicing10 min read · Sep 28

How to send invoices and get paid via Paystack

A practical guide to the Paystack invoice routine: fees by country, what to put on the invoice, handling transfers and part-payments, settlement…

PaymentsNigeria9 min read · Sep 28

How to create a payment link for your business in Nigeria

Step by step: what you need, how to create a payment link on Paystack or Flutterwave, how to name, price and share…

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When something changes we update the page and show the date it changed.

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startbuddi gives you bookings, invoices, an inbox and Chip AI in one place. Free to start.