New: Chip can now take voice calls from your website chat (beta). Hear how it works

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Meet, drop in and call your team with startbuddi Live

Video meetings, drop-ins and calls now happen inside startbuddi, on every plan. Guests join from a link, and Chip takes the notes when you switch it on.

All updates

September 2026

NewChip AILivePeople

Meet, drop in and call your team with startbuddi Live

Video meetings, drop-ins and calls now happen inside startbuddi, on every plan. Guests join from a link, and Chip takes the notes when you switch it on.

  • Drop in from any Chat channel, direct message or project, or from the top bar. The people there are rung, and the call connects when someone answers.
  • Call a teammate from the top bar and their startbuddi rings. If they are on another call or on do not disturb, you are told instead.
  • Schedule meetings that guests join from a link, with no account or download, and a lobby until you let them in. Meetings can repeat and go into your connected Google or Outlook calendar.
  • From Starter, record meetings and turn on Chip notes. Chip drafts the summary, decisions and action items, and the action items you save become tasks in Work.
  • In a call, share your screen, present a startbuddi document, write the meeting notes together and add tasks with an owner and a date.
  • Set team meetings and manager 1:1s once in People, and Live keeps booking them as your teams change.
NewImprovedLivePublish

Webinars on startbuddi Live, with breakout rooms

Your webinars can now run in startbuddi Live, and every meeting, call and webinar room has proper host controls and breakout rooms.

  • Choose startbuddi Live as where your webinar happens, from Starter, and press Go live when it is time.
  • Each registrant's own link opens their seat, muted and with no lobby, and attendance is counted for you. Rooms hold up to 25, 100 or 300 seats, by plan.
  • Host controls: mute everyone, lower all hands, make someone a co-host or the host, and end the call for everyone.
  • Split people into 2 to 10 breakout rooms, shuffled or by hand, with or without a timer. Everyone moves on their own and comes back when you call them back.
  • Guests see a join page in your brand colour, with the time in their own time zone, and a thank-you page that points to your next step, like your booking page.
  • Open a whiteboard in a call and work on it together. Guests can be shown a view-only copy.
NewImprovedAnalyticsChip AI

Analytics: reports for every client, from every data source

Analytics is now a reporting hub, with dashboards, client reports, goals and alerts across your startbuddi data, your website and Google.

  • Analytics opens as its own module, and the Publish and Marketing numbers have moved into it. Your old links still open the right page.
  • Give each client a brand with its own data sources, dashboards, reports and goals, and group brands in folders. Team members see only the brands they are given.
  • Your startbuddi data is already there. Add your website with one snippet for visitor tracking without cookies, and connect Google Analytics 4, Search Console and Mixpanel.
  • Start from a ready-made dashboard for each source, or build your own with drag and drop and a filter on each widget. Chip can build one from a sentence.
  • Make a report from a template, a dashboard or Chip, written from your numbers only. Share it as a PDF, an email, a link with a password or in the client's portal, once or on a schedule, with a review before it goes.
  • Set goals on any number. They update themselves and can keep Work key results and campaign goals up to date, and every goal sits on one Goals page.
NewImprovedChip AIPublish

A blog, reviews and all your content in Publish

Publish has a new Content area for everything your business lists, from blog posts to menus and property listings, and a place to collect reviews.

  • Keep blog posts, services, FAQs, team, events, menus, rooms, property listings, vehicles and portfolios in one Content area, with version history, scheduled publishing and CSV import and export.
  • Show any of them on a page as a grid, list, carousel, table, map or calendar with filters, and every item gets a page of its own.
  • Enquire, WhatsApp and Call buttons on each item. An enquiry becomes a contact linked to the item, and a chat for the teammate who looks after it.
  • Write blog posts in a clean writing view, schedule them, add authors, categories and tags, and send a post as a newsletter draft. Chip can draft a post from its title.
  • Move your blog over from WordPress, Ghost, Medium or an RSS feed, and your old addresses redirect to the new pages.
  • Share a page where customers leave a review, reply to reviews and choose which ones show on your pages.
NewImprovedChip AIDocuments

Sheets, decks and live co-editing in Documents

Documents now has proper spreadsheets and designed slide decks, and your team can edit any document together. Chip builds sheets and decks for you.

  • Sheets are rebuilt, with formulas that nest and reach across tabs, filters, sorting, conditional formatting and data validation. Open and save Excel and CSV files with the formulas kept.
  • Add charts drawn live from a sheet, and ask Chip in the sheet to explain, write or fix a formula or clean up your data. Chip checks every formula before it reaches your sheet.
  • Ask Chip for a whole sheet, like a 12-month cash flow, and it builds one with working formulas and flags anything it could not fix.
  • Pull invoices, payments, expenses, deals, contacts, tasks or bookings into a sheet that refreshes, and summarise them with pivot tables.
  • Chip plans a deck, then designs the slides on 26 layouts and your choice of theme, and a design check catches text that does not fit or is hard to read. Present with a speaker view, download an editable PowerPoint file, or upload one to edit.
  • Edit docs, sheets and decks together, with each person's cursor and name. Name and restore versions, and search inside every document.
NewImprovedPublish

31 website designs, stores and business pages in Publish

Websites are back in Publish, with 31 designs that each have a look of their own. Stores and every kind of business page have new designs too.

  • Pick from 31 website kits, each with its own look, a home page and three or four inner pages with a working contact form.
  • Three store kits, for fashion, home and living, and groceries, with shop, product and bag pages, in the gallery's Store tab.
  • New designs for every business page: business cards, listings, hotels, price lists, salons, media kits, catalogues, events, portfolios and team pages.
  • Menus can take orders, with options and extras, a cart, delivery or pickup, and payment online or on delivery. Orders have their own tab.
  • Messages sent from a business card, by WhatsApp, email or its form, reach your inbox as contacts tagged with the card.
  • A theme that every element follows, with 12 looks and 20 font pairings. Brand colours stay readable, and pictures can take a tint.
NewImprovedChip AICRM

Outreach sequences, and website chat that learns your site

Send outreach sequences from your own Gmail or Microsoft 365 mailbox, with replies sorted for you. Website chat learns your site and takes voice calls.

  • Outreach sequences send from your own Gmail or Microsoft 365 mailbox, with a warm-up, a sending window and an automatic pause if too many emails bounce.
  • Mix emails and waits with calls, LinkedIn messages and personal emails, which land in your Outreach tasks. Chip can write a call script, and a first line for each person from their Prospecting research.
  • Replies land in your inbox and stop the sequence. They are sorted into Interested, Not now, Out of office and more; out-of-office pauses the sequence, and an interested reply becomes a deal.
  • Send prospects straight to outreach as leads. Push to Marketing now only moves people who opted in.
  • Website chat has its own dashboard, with a Start here guide and your install code on the overview.
  • Add your website and Chip reads its main pages, then shows you what it learned to keep, edit or skip before it answers visitors with it.
NewImprovedFixedBookingsChip AI

Your day on Home, and bookings guests can move themselves

Home now shows your whole day at a glance. Guests can move their own bookings, and people who missed one get a link to pick a new time.

  • Home shows your day on one timeline: bookings, webinars, timed tasks, invoices due and time off, with Next up counting down to what matters most.
  • Weekly rings track follow-ups, tasks closed and money in, and Focus mode holds notifications for 15, 25 or 50 minutes.
  • Guests can move their own booking from the link in their confirmation and reminders, and you choose how close to the start they can still do it.
  • Email no-shows a link to pick a new time, straight away or later, and see who has not rebooked yet under Bookings, Reschedules.
  • Make more than one booking page, group your links and keep old links working with redirects. Changes wait as a draft until you publish.
  • Ask Chip what a client sees in their portal and it shows you a live preview of the screen.
NewImprovedWork

Client portals your clients will actually use

Give each client a branded portal where they follow the work, approve it and talk to your team. Work also has one menu for everything it holds.

  • Create a portal in three steps: brand it, choose what your client sees, then invite them.
  • Clients sign in with an email link, with no password to remember, and they never take up a seat.
  • Chat with your client inside the portal, with unread counts on the portal and in Work.
  • A new Overview tab shows project progress, approvals waiting, unpaid bills and the latest requests.
  • Client requests become tasks, and the Requests tab links each one to its task.
  • Work has one menu for projects, goals, whiteboards, client portals and docs, and your old links still open the right page.
NewImprovedBookingsPublish

Take payment when someone books, and a page for every product

Bookings can ask for the full price or a deposit up front, and every product in your store now has its own page.

  • Turn on "Require payment to book" on a service and take the full price or a deposit.
  • The slot is held while your customer pays, and the booking is confirmed as soon as the payment lands.
  • Booking pages can ask their own questions, on top of the service's questions or instead of them.
  • Shared booking links show a proper preview card, with your own picture if you add one.
  • Every product in a published shop has its own page with pictures, price, options and stock.
  • The Products tab is a searchable table with price, stock, category and sales.
NewImprovedFixedChip AICRM

Chip on every screen, and an inbox that keeps you in the conversation

Chip now opens as a drawer wherever you are and always shows you what it will do before it does it. The customer inbox gained Telegram and tools that open in place.

  • Open Chip from any screen with Cmd or Ctrl + J. It keeps your threads, and Esc tucks it away without losing anything.
  • Before Chip changes anything, it shows you a preview. Nothing happens until you confirm.
  • Talk to Chip: a voice call where Chip looks at what's left to set up and walks you through it. Calls use Chip credits by the minute.
  • Ask Chip for help inside the page editors in Publish.
  • Connect a Telegram bot and answer Telegram messages from the customer inbox.
  • Create a proposal, request an e-signature, add a task or book a meeting from a conversation without leaving it.
NewWork

Timelines, sprints, timesheets and live whiteboards in Work

Projects in Work now have a timeline you can drag, sprints, budgets and time tracking. Whiteboards let your team brainstorm together and turn the best ideas into tasks.

  • See a project as a timeline with dependency arrows, milestones and a Today line, and drag a bar to reschedule.
  • Check each person's weekly workload against how much time they have.
  • Track time with a task timer and weekly timesheets.
  • Give a project a budget that reads your expenses from Money Manager.
  • Plan sprints with a backlog, story points and a burndown.
  • Brainstorm on a whiteboard together, vote, group notes by theme and turn notes into tasks.
NewImprovedAutomationsBookingsCRMPublish

One Analytics page, and webinars that connect to everything

Your numbers from every module now sit on one Analytics page. A webinar now reaches your contacts, your calendar and your team chat on its own.

  • Analytics has its own place in the sidebar, with sections for marketing, sales, revenue, pages, forms, bookings and automations.
  • Every number is compared with the period before, and Ask Chip answers questions using the numbers on screen.
  • Webinar registrants become tagged contacts, and the webinar is added to your team chat and your Google or Outlook calendar.
  • Webinar emails go out before it starts, when it goes live, and afterwards with a follow-up for people who came and people who missed it.
  • Build conditions as deep as you need, in automations and in form logic.
  • Merge, rename and delete contact tags.
NewImprovedAutomationsMarketingPublish

Business pages, and a new email builder

Publish menus, price lists and business cards that hold their own data. Emails are easier to design, with a real text editor and a library of templates.

  • Make business pages such as a menu, a price list, a hotel guide, a team directory or a digital business card.
  • Schedule a page to go live later, and get a check before you share it.
  • Save sections, headers and footers once and reuse them on any page.
  • Write emails in a proper text editor, with card and signature blocks and pictures beside your words.
  • Start from a template library with thumbnails and seasonal designs, and save your own sections to reuse.
  • Start an automation when a contact joins a segment or one of their details changes.
NewImprovedAutomationsMarketingPublish

Sites is now Publish, and emails take four steps

Everything you put on the web now lives in Publish, with one Create menu. Sending an email is one short flow with Chip beside you.

  • Publish has one Create menu for landing pages, link in bio, business pages, webinars and your store.
  • Your store has one home for its overview, products, orders, customers, categories, payments and settings.
  • Create an email in four steps: Audience, Message, Review, Send.
  • Turn on an A/B test to try a different subject line, content or sender name.
  • Choose who gets an email, and who doesn't, using any contact detail.
  • Tell Chip what you want an automation to do, and Chip plans the steps and builds it.
NewImprovedChip AICRMMarketingWhatsApp

Prospecting with Chip, and a simpler WhatsApp

Tell Chip who your ideal customer is and it finds real people and companies, with its reasons. WhatsApp Marketing is easier to find your way around.

  • Describe who you want to reach, and Chip finds people and companies with the reasons and sources.
  • Only the prospects you pick go into your contacts. Save searches and ideal customer profiles, and keep a Do Not Contact list.
  • A prospecting search that finds nothing costs nothing.
  • WhatsApp Marketing has six tabs instead of eleven.
  • Set up a WhatsApp chatbot by answering Chip's questions.
  • Choose when Chip answers messages on each channel: always, when a message waits too long, or outside your hours. Chip auto-reply and chatbot replies need the Growth plan.
NewImprovedMoney

Money Manager, rebuilt around your day

Money Manager now tells you what came in, what's due and what needs you, and brings every way to get paid into one place.

  • A new Overview shows today's money: what came in, what's due and what needs your attention.
  • The Finance Inbox lists overdue invoices, failed payments and odd-looking expenses, and clears each one once it's sorted.
  • Cash Flow shows your estimated balance in 30 days, and lets you try a scenario before you decide.
  • Budgets show spending against plan, and Profitability shows what each project, customer and product earns.
  • Get Paid brings payment links, your pay me page, sell something and scan to pay together.
  • Sell something can now sell the products in your store.
NewImprovedAutomationsBookingsPeopleWhatsApp

WhatsApp gets a workspace, and People gets a knowledge base

Your WhatsApp numbers, ads, chatbots and flows now live in one place. People has a knowledge base next to your policies.

  • WhatsApp has one workspace for your numbers, ads, chatbots and flows, with an overview.
  • When a WhatsApp message fails, you see why in plain words.
  • Add a "Wait for their reply" step so an automation can hold a WhatsApp conversation.
  • Write your team's how-tos in a knowledge base beside your policies, with Chip for HR on every People page.
  • Edit your booking pages, add extra booking links and group them.
  • The live chat preview now looks like the real widget on your website.
NewImprovedChip AICRMPeople

Segments, smoother offboarding and a Chip that researches

Group contacts by who they are and what they did, and let Chip look things up on the web for you. People makes it easier to say goodbye to a teammate properly.

  • Build segments from who your contacts are and what they did, and they stay up to date.
  • View contacts as a table or a board, and choose the columns when you export.
  • Properties has its own page and shows where each one is used.
  • Companies fill in their logo and brand details for you, and point out data worth fixing.
  • Chip can search the web and research a company or a competitor, with sources.
  • Offboarding has a last day, a checklist and access that really goes. Employees can ask HR a question from People.
NewImprovedCRMMarketingWhatsAppWork

Send from your own domain, two-way SMS and pictures on WhatsApp

Email can go out from your business address, texts can be answered, and WhatsApp can carry pictures and files.

  • Prove your business domain once and send email from it everywhere, on any paid plan.
  • SMS is two-way: replies come back to your inbox.
  • Send pictures and files on WhatsApp, and keep using the WhatsApp Business app on your phone with the same number.
  • Write WhatsApp templates here, and they stay in step with Meta.
  • Replies to your campaigns land in your inbox, and Facebook Lead Ads leads arrive in Forms and your contacts.
  • Comment on a passage in a document, mention a colleague and see who else is working in it.

August 2026

NewImprovedCRMFormsMoneyWork

A new Work module, and e-signatures

Projects, tasks and goals now live together in Work. Documents can be sent for signature, with a record of every step.

  • Projects, tasks and goals live together in Work, and goals can break down into objectives, key results and tasks.
  • Start a new project from anywhere, without leaving the page you're on.
  • Send a document for e-signature and keep a record of who signed and when.
  • Choose a form's width, look and background, and what happens after someone sends it.
  • Import contacts without leaving your contact list.
  • Money is grouped by currency instead of added together.
NewImprovedCRMFormsMarketingMoney

A pipeline that reads your activity

Your deals now show how they're really moving, and Chip suggests what to move next. Email replies and form responses are easier to act on.

  • See your deals as a board or a list.
  • Win rate, deal speed and response time are worked out from real activity.
  • Chip suggests which deals to move, right above the board.
  • Email replies land in your customer inbox.
  • The form builder saves as you go, and offers back work that didn't save.
  • Filter responses by form, and message the people who sent them.

July 2026

NewImprovedBookingsChip AICRMMoneyWork

Your business on your phone, team inboxes and project channels

The main modules now work in your phone's browser. Your team can share inboxes and talk inside each project.

  • Use the main modules in your phone's browser, with settings that work like a phone's settings app.
  • Share team inboxes with the people you invite, and send conversations to them with routing rules.
  • Talk in project channels with uploads, mentions, reactions, replies and pins.
  • Write contracts and proposals inside Money Manager, and track subscriptions and recurring expenses.
  • Bookings can rotate between your team, and you can mark a booking as a no-show.
  • Give Chip your own instructions, tone and knowledge.

June 2026

NewAutomationsChip AIMarketingWork

Goals, audiences and a new automation canvas

Set goals with key results linked to your projects, build marketing audiences, and design automations on a clearer canvas.

  • Set goals with key results linked to your projects, and let Chip suggest key results.
  • Build your marketing audience from contacts, lists, segments and imports.
  • Design automations on a new canvas, with comments and @mentions.
  • Build HTML emails with your logo and see campaign results as they come in.
  • Invite teammates to only the modules they need.
  • Upload documents by dragging them in.