WhatsApp gets a workspace, and People gets a knowledge base
Your WhatsApp numbers, ads, chatbots and flows now live in one place. People has a knowledge base next to your policies.
What changed
- WhatsApp has one workspace for your numbers, ads, chatbots and flows, with an overview.
- When a WhatsApp message fails, you see why in plain words.
- Add a "Wait for their reply" step so an automation can hold a WhatsApp conversation.
- Write your team's how-tos in a knowledge base beside your policies, with Chip for HR on every People page.
- Edit your booking pages, add extra booking links and group them.
- The live chat preview now looks like the real widget on your website.