New: Chip can now take voice calls from your website chat (beta). Hear how it works

The founding cohort is open: 6 months free for the first 20 teams, picked by hand. Apply

Website chat

Answer every visitor, even when you're busy.

Website chat is AI live chat for your site, added with one line of code. Chip replies from your own answers, books meetings and hands the chat to you, with the full story, when it should.

Start free

Free plan, no card needed. Or book a demo.

Set up

On your site in one line of code.

Choose your colours, welcome message and business hours, then copy the embed code and paste it on your website. On startbuddi pages, you can switch it on without any code.

  • Set up the widget, then Copy embed code
  • "Paste once, before </body>", or turn it on for your Publish pages
  • Allowed websites limits where the widget loads
Knowledge

Chip answers from what you told it. Nothing else.

Add your FAQs, prices, policies or a page from your website so answers are accurate and in your words. Only sources you mark Public ever reach a visitor, and questions Chip couldn't answer show up as gaps for you to fill.

  • Add a website page, Upload a document, Link a Documents page or Write an answer
  • Chip always says it is an AI, and never invents prices or promises
  • Knowledge gaps: approve an answer and it becomes knowledge
Handoff

When a person is needed, the chat goes to one.

Set rules for who gets which chat. When Chip hands over, your teammate gets a handoff packet with a summary, the transcript and the sources Chip used, so the visitor never repeats themselves.

  • Rules: Message contains, Visitor is on a page, Visitor is asking about, Within business hours
  • Two teammates can't both claim the same chat
  • Test routing before you go live
Live visitors

See who's on your site right now.

Live visitors shows who is browsing, who is chatting with Chip and who is waiting for a person. Alerts tell you when someone looks at pricing or a qualified lead turns up.

  • Updates every 20 seconds, with Claim chat on each visitor
  • Alerts by email, in-app, push or SMS
  • Visitors who leave get the reply by email
One inbox

Every chat lands in your inbox.

Every website chat lands in the inbox under Website chat, with the page the visitor was on. Assign, snooze and reply there, and Chip's replies are in the same thread.

  • Conversations, AI resolved, Human handovers and Leads captured
  • Grounded answer rate and knowledge gaps in Analytics
  • Card numbers, passwords and codes are hidden from chats
Works with everything

Inbox talks to the rest of your business.

Everything below shows up on the client's record on its own, so you never piece the story together by hand.

InboxWebsite chats arrive under Website chat
CRMVisitors who share details become contacts
SitesSwitch it on for your Publish pages, no code
InboxOne record per client
WorkLink a Documents page as a knowledge source
MarketingOffer WhatsApp from the chat launcher
Chip AIChip answers first and hands over when needed
Chip AI

Ask Chip. It already knows your inbox.

Chip works from your own records, so the answer comes with names, amounts and dates, and a next step you can take in one click.

Meet Chip
Plans

Which plans include website chat?

The website chat widget your team answers unlocks on Starter. Chip auto-reply on your website unlocks on Growth and uses Chip credits.

Start freeSee plans and prices
  • FreeIncluded, free forever
  • StarterIncluded, 30-day trial
  • GrowthIncluded, 30-day trial
  • ScaleIncluded, 30-day trial

More in Customers

Customers Contacts & companies Sales pipeline & deals Inbox Prospecting with Chip
For agencies

Win the pitch. Bill the work.

Proposals, projects and invoices for every client, without four tools in between.

Start free See it for agencies

Questions about website chat

Is the website chat widget on the Free plan?
No. The chat widget unlocks on Starter, where you answer visitors yourself. Chip answering for you unlocks on Growth. Every paid plan starts with a 30-day trial.
Can the AI chatbot answer from my own FAQs?
Yes. Add your FAQs, prices, policies, documents or website pages as sources. Chip only uses sources marked Public, and it never makes up prices. If a website page changes, re-sync it so Chip has the new version.
What happens when Chip can't help?
It hands the chat to your team with a summary, the transcript and the sources it used. If nobody is free, you choose a follow-up channel: email, WhatsApp or SMS.
Can visitors talk to it by voice?
Yes, as a Beta. Visitors can start a browser voice call from the widget. Voice calls use Chip credits, and your first 3 test calls are free.
Can I start a chat with a visitor first?
Not yet. Visitors start the chat, and you see them in Live visitors so you can claim it the moment they write.

Your website, answering while you work.

Add website chat in one line of code and see every chat in one inbox. Free to start.

Start free
Or book a demo and we'll set it up with you.