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Author

Tiwalade Joanna Okedara-Kalu

Founder, CEO and CTO at startbuddi

Tiwalade Joanna Okedara-Kalu is the founder, CEO and CTO of startbuddi, the business system that brings clients, bookings, invoices, projects, marketing and the Chip AI assistant into one place. Tiwalade builds software around how service businesses really work day to day, and writes about client management, getting paid on time and why small businesses outgrow the tools they start with.

Founded startbuddi and leads its product and engineering

Client managementGetting paidBusiness softwareAI for small businessProduct

Published by Tiwalade Joanna Okedara-Kalu

GlossarySep 28, 2026

What is workflow automation?

Workflow automation lets software run the repeatable steps in your business, like follow-ups and reminders, so you stop doing them by hand.

GlossarySep 28, 2026

What is timesheet software?

Timesheet software records the hours people work, by task, project and day, so you can bill clients accurately, pay staff fairly and…

GlossarySep 28, 2026

What is a unique selling proposition (USP)?

A unique selling proposition is the one reason customers should pick you over everyone else. Here is how to find yours, with…

GlossarySep 28, 2026

What is upselling?

Upselling means offering a customer a bigger, better or longer version of what they already want. Here is how it works, with…

GlossarySep 28, 2026

What is a value proposition?

A value proposition is the clear promise of what customers get from you and why it beats the alternatives. Here is a…

GlossarySep 28, 2026

What is a website builder?

A website builder lets you create and publish a website without writing code, using templates and a visual editor, with hosting included.

GlossarySep 28, 2026

What is a sprint in agile?

A sprint is a short, fixed period in which a team finishes a planned set of work, then reviews it. Here is…

GlossarySep 28, 2026

What is a standard operating procedure (SOP)?

A standard operating procedure is a written, step-by-step guide to a routine task. Here is what goes in one, an example, and…

GlossarySep 28, 2026

What is a statement of work (SOW)?

A statement of work sets out a project's scope, deliverables, timeline, price and sign-off in writing. Here is what goes in one,…

GlossarySep 28, 2026

What is a task management system?

A task management system captures every job, gives it an owner and a date, and makes sure nothing slips. Here is how…

GlossarySep 28, 2026

What is a sales funnel?

A sales funnel shows how many people move from first noticing you to buying. Here are the stages, a worked example with…

GlossarySep 28, 2026

What is Paystack?

Paystack is an African payments company that lets businesses take card, transfer, USSD and mobile money payments. Here is how it works,…

How we write and check our content

Researched from the source

Facts, prices and rules come from official and reputable sources, not from memory or other roundups.

Checked against the product

Anything about startbuddi is checked against how the product actually works today.

Kept up to date

When something changes we update the page and show the date it changed.

Put the ideas to work.

startbuddi gives you bookings, invoices, an inbox and Chip AI in one place. Free to start.