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Author

Tiwalade Joanna Okedara-Kalu

Founder, CEO and CTO at startbuddi

Tiwalade Joanna Okedara-Kalu is the founder, CEO and CTO of startbuddi, the business system that brings clients, bookings, invoices, projects, marketing and the Chip AI assistant into one place. Tiwalade builds software around how service businesses really work day to day, and writes about client management, getting paid on time and why small businesses outgrow the tools they start with.

Founded startbuddi and leads its product and engineering

Client managementGetting paidBusiness softwareAI for small businessProduct

Published by Tiwalade Joanna Okedara-Kalu

197 published · page 14 of 17
CRM10 min read · Aug 20

How to manage multiple freelance clients without losing track

How to manage multiple freelance clients with one system: vet the fit, agree terms in writing, onboard, block your time, control scope,…

Booking10 min read · Jul 21

How to automate client bookings and reminders without Calendly

How to automate client bookings end to end: services and availability, booking questions, deposits, automatic reminders and follow-ups, with or without Calendly.

Booking10 min read · Jul 18

Appointment tracking for consultants: manage your calendar without the back-and-forth

How consultants can track appointments and stop the scheduling emails: meeting types, availability rules, time zones, intake questions, deposits, reminders and follow-up.

Invoicing11 min read · Jul 17

Invoice vs receipt: what is the difference, and when do you need each?

An invoice asks for payment and a receipt proves it was paid. Here's when to use each, what they must include, and…

CRM10 min read · Jul 6

CRM implementation: 5 signs your agency needs it today (and the first fix for each)

Slow replies, client details in one person's head, no view of next month's revenue: the five signs your agency needs a CRM,…

CRM9 min read · Jul 2

How to manage a client pipeline effectively (without losing your mind)

A calm system for client pipeline management: stages with clear exit rules, the four numbers that matter, a 30-minute weekly review and…

CRM9 min read · Jul 1

Client management for freelancers: how to run every client without the chaos

A simple client management system for freelancers: written scope, one record per client, a weekly update rhythm and a close-out routine that…

CRM9 min read · Jul 1

CRM vs spreadsheet: why agencies are switching in 2026

An honest CRM vs spreadsheet comparison for agencies: where a spreadsheet still works, where it quietly costs you clients, and how to…

CRM9 min read · Jun 29

How to organise your business contacts in one place

A simple system to organise business contacts: one shared list, consistent fields, a few tags that matter, and a 15-minute weekly clean-up.

Running a business9 min read · Jun 26

How to write a client service agreement that protects you and sets clear expectations

What to put in a client service agreement: parties, scope, payment, changes, revisions, IP, confidentiality, liability, ending the deal and signatures, plus…

CRM9 min read · Jun 24

CRM for personal trainers: manage sessions, client progress and payments together

What a CRM for personal trainers should do, how it differs from a workout app, what to record for each client, and…

CRM9 min read · Jun 24

Best CRM for ecommerce: how to choose one that brings buyers back

What an ecommerce CRM should do after the sale, the questions that decide which one fits your shop, and the published free…

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