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Author

Tiwalade Joanna Okedara-Kalu

Founder, CEO and CTO at startbuddi

Tiwalade Joanna Okedara-Kalu is the founder, CEO and CTO of startbuddi, the business system that brings clients, bookings, invoices, projects, marketing and the Chip AI assistant into one place. Tiwalade builds software around how service businesses really work day to day, and writes about client management, getting paid on time and why small businesses outgrow the tools they start with.

Founded startbuddi and leads its product and engineering

Client managementGetting paidBusiness softwareAI for small businessProduct

Published by Tiwalade Joanna Okedara-Kalu

197 published · page 5 of 17
GlossarySep 28, 2026

What is a project milestone?

A project milestone is a checkpoint that marks the end of an important stage, like design approved or site live. Here is…

GlossarySep 28, 2026

What is a purchase order?

A purchase order is the buyer's written order to a supplier. Learn what goes on one, how it differs from an invoice,…

GlossarySep 28, 2026

What is recurring invoicing?

Recurring invoicing means billing the same customer the same way on a fixed schedule. Here's how it works, when to use it…

GlossarySep 28, 2026

What is recurring revenue?

Recurring revenue is income that repeats on a schedule, like retainers, memberships and subscriptions. Learn how it works, how to measure MRR…

GlossarySep 28, 2026

What is round robin scheduling?

Round robin scheduling shares bookings or leads across a team in turn, so customers get more times and staff get a fair…

GlossarySep 28, 2026

What is paid time off (PTO)?

Paid time off is time away from work while still being paid, such as holidays and sick days. Here is how it…

GlossarySep 28, 2026

What is a payment gateway?

A payment gateway is the service that takes a customer's card or bank details online and passes the payment safely to the…

GlossarySep 28, 2026

What is an org chart?

An org chart shows who works in a business, what they do and who reports to whom. Here are the main types,…

GlossarySep 28, 2026

What is a money manager app for businesses?

A money manager app for business keeps invoices, payments, expenses and cash flow in one place, so you can see what came…

GlossarySep 28, 2026

MQL vs SQL: what is the difference?

An MQL has shown interest in your marketing; an SQL is ready for a sales conversation. Here is how to tell them…

GlossarySep 28, 2026

What is Net Promoter Score (NPS)?

Net Promoter Score measures how likely customers are to recommend you, on a 0 to 10 scale. Here is how to calculate…

GlossarySep 28, 2026

What is a lead magnet?

A lead magnet is something useful you give away in exchange for contact details. Here is how they work, the best types…

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startbuddi gives you bookings, invoices, an inbox and Chip AI in one place. Free to start.