New: Chip can now take voice calls from your website chat (beta). Hear how it works

The founding cohort is open: 6 months free for the first 20 teams, picked by hand. Apply

Author

Tiwalade Joanna Okedara-Kalu

Founder, CEO and CTO at startbuddi

Tiwalade Joanna Okedara-Kalu is the founder, CEO and CTO of startbuddi, the business system that brings clients, bookings, invoices, projects, marketing and the Chip AI assistant into one place. Tiwalade builds software around how service businesses really work day to day, and writes about client management, getting paid on time and why small businesses outgrow the tools they start with.

Founded startbuddi and leads its product and engineering

Client managementGetting paidBusiness softwareAI for small businessProduct

Published by Tiwalade Joanna Okedara-Kalu

Booking10 min read · Jun 3

How to reduce no-show appointments without damaging client relationships

Why clients miss appointments and how to reduce no-show appointments with better reminders, deposits, easy rescheduling and a kind same-day follow-up. Templates…

Payments9 min read · Jun 1

How to track payments and stop guessing who has paid you

A simple system to track payments: one list, clear statuses, easy matching, a weekly check and a calm routine for late payers.

Invoicing10 min read · May 22

How to collect payment from a client without chasing them every time

How to collect payment from a client without chasing: terms to agree upfront, an invoice that's easy to pay, a follow-up timeline…

Invoicing9 min read · May 21

Client not paying an invoice? Why it keeps happening and what to do

Why a client keeps not paying your invoice, and a calm step-by-step response: find the reason, offer a plan, pause work, charge…

CRM9 min read · May 21

How to choose a client tracking system for your small business

What a client tracking system does, what to track for each client, the main types of tool, fair questions to ask before…

CRM9 min read · May 16

CRM vs Excel: when spreadsheets start slowing your business down

CRM vs Excel from the Excel side: formulas that stretch a workbook further, where sharing and versions break, the signs you've outgrown…

Booking9 min read · May 15

Manual scheduling: why your calendar is always a mess, and what to do instead

Booking clients by message and diary works until it doesn't. Here's what manual scheduling really costs, the warning signs, and how to…

CRM9 min read · May 12

How to keep track of client information without notebooks and scattered chats

What to keep on every client record, how to collect it once through forms and bookings, and how to keep appointments and…

CRM9 min read · May 11

GoHighLevel pricing vs simpler CRM tools: what you really pay

GoHighLevel pricing explained from its own pricing page: plans, usage costs and add-ons, who it suits, and when a simpler CRM is…

CRM9 min read · May 7

Client information getting lost? How to collect, store and use it properly

What client information to collect at each stage, where to store it so it stops getting lost, how to keep it safe,…

CRM9 min read · May 5

How to keep track of clients when everything is scattered across chats and notes

How to keep track of clients when details live in WhatsApp, email, notes and memory: a one-hour clean-up, a client record template,…

CRM11 min read · Apr 28

Why CRM is important for small business (and how to set one up in a week)

Why a CRM matters for a small business: what it does in plain words, how it fits the client lifecycle, what to…

How we write and check our content

Researched from the source

Facts, prices and rules come from official and reputable sources, not from memory or other roundups.

Checked against the product

Anything about startbuddi is checked against how the product actually works today.

Kept up to date

When something changes we update the page and show the date it changed.

Put the ideas to work.

startbuddi gives you bookings, invoices, an inbox and Chip AI in one place. Free to start.