Omolola Akiyode
Operations and project manager at startbuddiOmolola Akiyode is the operations and project manager at startbuddi, leading cross-functional projects and the content that helps founders get set up. Omolola writes about projects, websites and getting found online, and turns complex ideas into clear, practical steps.
Runs operations and projects at startbuddi
Published by Omolola Akiyode
How to write an employee handbook for a small team
What to put in an employee handbook, how to write it in plain language in a weekend, sample wording, and how to…
How to onboard a new team member (in person or remote): an employee onboarding plan
A practical employee onboarding plan for small teams: what to prepare before day one, a first-day schedule, a 30/60/90-day template and a…
What is a CRM?
A CRM keeps every customer, conversation, deal and follow-up in one place. Here is what it does, how it works and how…
How to organise customer information without searching through chats and notes
A practical system to organise customer information in one place: what to record, how to move it out of chats, and the…
How to set up a CRM for a small service business: a step-by-step guide
A ten-step CRM setup guide for service businesses: goals, stages, clean data, fields, forms and bookings, follow-ups, delivery, training and a monthly…
What is a payment link?
A payment link is a web address that opens a secure checkout so customers can pay you from WhatsApp, Instagram or email.…
AI assistant for small business operations: what it should and shouldn’t do
What an AI assistant should handle in a small business, what it should never do on its own, how to protect client…
12 business workflow automation examples for service businesses
Twelve business workflow automation examples for service businesses: the seven follow-ups to automate first, five more for later, and the mistakes to…
Client Management Software for IT Companies: What to Look For Beyond a Basic CRM
Learn how the right client management software helps IT companies connect sales, projects, communication, automation, and long-term client relationships.
What is a sales pipeline?
A sales pipeline shows every potential sale and how close it is to closing. Here are the usual stages, the numbers to…
How to manage multiple freelance clients without losing track
How to manage multiple freelance clients with one system: vet the fit, agree terms in writing, onboard, block your time, control scope,…
What are CRM notes?
CRM notes are the short written records you keep on each customer: what was said, what was agreed and what happens next.…
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