Omolola Akiyode
Operations and project manager at startbuddiOmolola Akiyode is the operations and project manager at startbuddi, leading cross-functional projects and the content that helps founders get set up. Omolola writes about projects, websites and getting found online, and turns complex ideas into clear, practical steps.
Runs operations and projects at startbuddi
Published by Omolola Akiyode

What is a CRM?
A CRM keeps every customer, conversation, deal and follow-up in one place. Here is what it does, how it works and how…

What is a payment link?
A payment link is a web address that opens a secure checkout so customers can pay you from WhatsApp, Instagram or email.…

What is a sales pipeline?
A sales pipeline shows every potential sale and how close it is to closing. Here are the usual stages, the numbers to…

What are CRM notes?
CRM notes are the short written records you keep on each customer: what was said, what was agreed and what happens next.…

What is pipeline management?
Pipeline management is the habit of keeping your deals moving: clear stages, honest data and a short weekly review. Here is how…

What is a service based business?
A service based business sells skills, time or expertise rather than physical products. Here are the main types, how they charge, and…

What is a no-show appointment?
A no-show appointment is a booking the client misses without telling you. Here is what it costs, why it happens, and how…

What is a unified business management system?
A unified business management system puts customers, marketing, money, projects and your team in one app, so you stop juggling separate tools.

What are automated payment reminders?
Automated payment reminders are messages that go out on a set schedule before and after an invoice is due, so you get…

What is CRM data management?
CRM data management keeps your customer records complete, accurate and free of duplicates, so your lists, reports and follow-ups can be trusted.

What is a client management system?
A client management system keeps everything about your clients in one place: contacts, conversations, bookings, projects and invoices. Here is what it…

What is invoice management in a CRM?
Invoice management in a CRM means creating, sending and tracking invoices from the same place you keep your customers, so billing and…
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