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Author

Omolola Akiyode

Operations and project manager at startbuddi

Omolola Akiyode is the operations and project manager at startbuddi, leading cross-functional projects and the content that helps founders get set up. Omolola writes about projects, websites and getting found online, and turns complex ideas into clear, practical steps.

Runs operations and projects at startbuddi

Project managementContent strategyWebsites and SEOOperationsHow-to guides

Published by Omolola Akiyode

GlossarySep 16, 2026

What is a CRM?

A CRM keeps every customer, conversation, deal and follow-up in one place. Here is what it does, how it works and how…

GlossarySep 2, 2026

What is a payment link?

A payment link is a web address that opens a secure checkout so customers can pay you from WhatsApp, Instagram or email.…

GlossaryAug 24, 2026

What is a sales pipeline?

A sales pipeline shows every potential sale and how close it is to closing. Here are the usual stages, the numbers to…

GlossaryJul 24, 2026

What are CRM notes?

CRM notes are the short written records you keep on each customer: what was said, what was agreed and what happens next.…

GlossaryJul 23, 2026

What is pipeline management?

Pipeline management is the habit of keeping your deals moving: clear stages, honest data and a short weekly review. Here is how…

GlossaryJul 23, 2026

What is a service based business?

A service based business sells skills, time or expertise rather than physical products. Here are the main types, how they charge, and…

GlossaryJul 23, 2026

What is a no-show appointment?

A no-show appointment is a booking the client misses without telling you. Here is what it costs, why it happens, and how…

GlossaryJun 3, 2026

What is a unified business management system?

A unified business management system puts customers, marketing, money, projects and your team in one app, so you stop juggling separate tools.

GlossaryJun 2, 2026

What are automated payment reminders?

Automated payment reminders are messages that go out on a set schedule before and after an invoice is due, so you get…

GlossaryJun 2, 2026

What is CRM data management?

CRM data management keeps your customer records complete, accurate and free of duplicates, so your lists, reports and follow-ups can be trusted.

GlossaryJun 1, 2026

What is a client management system?

A client management system keeps everything about your clients in one place: contacts, conversations, bookings, projects and invoices. Here is what it…

GlossaryMay 9, 2026

What is invoice management in a CRM?

Invoice management in a CRM means creating, sending and tracking invoices from the same place you keep your customers, so billing and…

How we write and check our content

Researched from the source

Facts, prices and rules come from official and reputable sources, not from memory or other roundups.

Checked against the product

Anything about startbuddi is checked against how the product actually works today.

Kept up to date

When something changes we update the page and show the date it changed.

Put the ideas to work.

startbuddi gives you bookings, invoices, an inbox and Chip AI in one place. Free to start.