The best client management software keeps each client's details, messages, proposals, contracts and invoices in one place, so nothing slips between apps. These are the tools we would look at as a freelancer or small service business, with who each one suits, where it falls short and a source for every price. No scores or star ratings.
Updated 28 Sep 2026 Next review 27 Dec 202616 tools · 22 min read
Disclosure: We make startbuddi, so we've put it first and been upfront about where it falls short. There are no scores or star ratings here. Every price and feature below comes from the tool's own website or our own test account, and each one links to its source.
Service businesses that want CRM, email automation and payments in one
$299 USD, per month, billed monthly
Trial only
Prices are list prices as each company publishes them, never converted. startbuddi's price is shown in your currency where we can.
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startbuddi
Our productBest for service businesses that want clients, proposals, invoices and a client portal in one place
Best for
Service businesses that want clients, proposals, invoices and a client portal in one place
Starting price
Free plan. Paid from $29 a month Starter plan, our pricing
Free plan
Yes
Platforms
Web
startbuddi keeps every client, deal and conversation on one record, with WhatsApp, email and website chat in a shared inbox. From the same account you can send estimates, proposals and contracts for e-signature, invoice the client and give them a private portal for projects, approvals and messages.
Strengths
Contacts, deals and conversations share one client record
Estimates, proposals and contracts with e-signature; accepted estimates become invoices
Client portals where clients sign in with an email link, with no password or paid seat
Free plan with the CRM and inbox
Limitations
Clients accept an estimate by replying to the email; there is no online accept button
Client portals can be built and previewed on the free plan, but inviting clients needs a paid plan
Best for freelancers and small service businesses that book clients with proposals and contracts
Best for
Freelancers and small service businesses that book clients with proposals and contracts
Starting price
$29 USD, per month, billed annually (Starter)
Free plan
Trial only
Platforms
Web, mobile app
HoneyBook is a client management platform for small service businesses, covering proposals, contracts, invoices and payments, a client portal and lead forms. Every plan has unlimited clients and projects, and the Essentials plan adds more automation and team features.
Strengths
Starter includes unlimited clients and projects, proposals, contracts, invoices and payments
Client portal and all professional templates on every plan
Free trial with no card required
Limitations
No free plan, only a free trial
Starter allows up to 2 live lead forms
Most automation and team features start on Essentials
Best for service-based freelancers who send contracts, invoices and forms to clients
Best for
Service-based freelancers who send contracts, invoices and forms to clients
Starting price
$335 USD, per year, billed annually (Starter plan)
Free plan
Trial only
Platforms
Web, mobile app
Dubsado is client management software for service businesses, covering lead capture forms, contracts, invoicing with payment plans and client portals. The Premier plan adds scheduling, automated workflows and a Zapier integration.
Strengths
Invoicing and payment plans, client portals and unlimited clients on both plans
21-day free trial with full Premier access and no credit card
Premier includes scheduling, automated workflows, public proposals and bookkeeping integration
3 additional users included free; extra brands are $10 per month each
Limitations
No free plan; plans are priced per year
Scheduling, workflows, proposals and Zapier are not on the Starter plan
Best for freelancers and small agencies who want proposals, contracts and invoices together
Best for
Freelancers and small agencies who want proposals, contracts and invoices together
Starting price
$9 USD, per user per month, billed annually ($15 billed monthly)
Free plan
Trial only
Platforms
Web, iOS, Android
Bonsai combines client management, projects, time tracking, proposals, contracts and invoicing for freelancers and small service businesses. The cheapest Basic plan covers time and task tracking; invoices, payments and contracts start on Essentials.
Strengths
Proposals, contracts, invoices and payments in one account (Essentials and up)
Client portal, forms and scheduling on Essentials
Unlimited projects and clients on every plan
iOS and Android apps
Limitations
No free plan, only a 7-day free trial
Invoicing and payments are not in the Basic plan; they start on Essentials at $19 per user per month billed annually
Integrations (QuickBooks, Xero, Zapier) and branding removal start on Premium
Best for freelancers and small agencies running clients, projects and invoices in one place
Best for
Freelancers and small agencies running clients, projects and invoices in one place
Starting price
$10 USD, per month, $120 charged annually (Starter)
Free plan
Trial only
Platforms
Web, mobile app
Moxie is business management software for freelancers covering client management, projects, invoicing and payments, proposals and contracts, time tracking, a sales pipeline, forms, meeting schedulers and basic accounting. Pro adds a white-label client portal, workflow automations and integrations. It offers a 14-day free trial and monthly or annual billing.
Strengths
Starter covers clients, projects, invoicing, proposals, contracts, time tracking, forms and scheduling
White-label client portal and custom domain on Pro
Zapier, Make, webhooks, public API and QuickBooks integration on Pro
Monthly billing is available with no annual lock-in
Limitations
No free plan, only a 14-day free trial
Workflow automations, the client portal and integrations are Pro only ($20 per month billed annually)
The Teams plan is capped at five team members; the Communicator phone line covers the US, Canada and UK only
Best for solo service businesses that want quotes, contracts and invoices tied to each client
Best for
Solo service businesses that want quotes, contracts and invoices tied to each client
Starting price
$60 USD, per month, billed monthly (all-inclusive plan)
Free plan
Yes
Platforms
Web, iOS, Android
17hats is client management software for small businesses, with contacts, projects, quotes, contracts, invoices, questionnaires, lead capture forms, online scheduling, workflows and a client portal. It is sold as one all-inclusive plan paid monthly, yearly or every two years, with a 7-day free trial. A free CRM tier covers unlimited contacts and projects with four invoices per quarter.
Strengths
Quotes, contracts with e-signature, invoices and questionnaires can be sent from a client's project
Online payments through Stripe or Square
Lead capture forms, email templates and a calendar that syncs with Google Calendar
Free mobile app for iOS and Android
Limitations
The paid plan starts at $60 per month on monthly billing, with no cheaper paid tier
Time tracking, bank connection, recurring billing and advanced online scheduling are paid add-ons ($5 to $10 per month each)
The free CRM is limited to four invoices per quarter
Best for freelancers and small agencies who want projects, proposals, invoices and a client portal together
Best for
Freelancers and small agencies who want projects, proposals, invoices and a client portal together
Starting price
$19 USD, per month, billed monthly (Core)
Free plan
Trial only
Platforms
Web, iPhone and iPad, Android, Mac, Windows
Plutio is business management software for freelancers and agencies, covering projects, tasks, time tracking, proposals, contracts with e-signatures, invoices, scheduling, forms, file storage and a client portal with its own login. Every plan has the same core features; plans differ by active clients, contributors, AI credits, workflow actions, storage, white-labelling and single sign-on. There is a 7-day free trial with no card required.
Strengths
Unlimited projects, invoices, proposals and contracts on every plan
Client portal where clients log in to see projects, invoices, files and messages
Invoice payments through Stripe, PayPal or Square, with no Plutio transaction fees
Apps for iPhone and iPad, Android, Mac and Windows
Limitations
No free plan, only a 7-day free trial
Core is limited to 9 active clients and no additional contributors; team members start on Pro ($49 per month, 30 contributors)
White-labelling is an add-on on Core and Pro and included only on Max ($199 per month)
Best for service businesses that want a white-label client portal with CRM, billing and files
Best for
Service businesses that want a white-label client portal with CRM, billing and files
Starting price
$19 USD, per month, billed monthly, not per user (Start)
Free plan
Trial only
Platforms
Web, custom-branded mobile app
SuiteDash is all-in-one business software built around white-label client portals, with CRM, proposals, contracts and e-signature, invoicing and subscriptions, appointment scheduling, projects and tasks, file sharing, email marketing and secure messaging. Pricing is one flat price per account rather than per user, with unlimited clients and staff on every plan. A 14-day free trial runs on the Pinnacle plan with no card required.
Strengths
Unlimited CRM contacts, staff and client portals on every plan
White labelling and a custom-branded mobile app from the Start plan
Flat account price, not per user
Monthly, yearly or one-off 'Century' billing
Limitations
No free plan, only a 14-day free trial
The dynamic proposals toolkit, drip marketing and deal pipelines start on Thrive ($49 per month)
The complete automation toolkit, LMS and support tickets are Pinnacle only ($99 per month)
Best for service firms that want a branded client portal with CRM, messaging and payments
Best for
Service firms that want a branded client portal with CRM, messaging and payments
Starting price
$29 USD, per month, billed annually (Starter)
Free plan
Yes
Platforms
Web, macOS, Windows
Assembly, formerly Copilot, is a client portal platform for professional service firms that combines a CRM, a branded client experience, messaging, billing and payments, contracts, files and forms. It also includes an AI app builder that turns a plain-language description into an internal or client-facing app inside the portal. The free plan covers 5 active contacts and 1 internal user.
Strengths
Free plan with 5 active contacts, 1 internal user and 3 apps
CRM, messaging, billing and payments, and 30+ pre-made apps on every plan
Custom domains, badge removal and an automation builder on Professional
Desktop apps for macOS and Windows alongside the web app
Limitations
Starter covers 50 active contacts and 1 internal user; custom domains and removing the Assembly badge start on Professional ($99 per month billed annually)
Extra build credits for the app builder cost $0.60 each and extra apps are $5 per month each
No native mobile app for clients; clients use mobile-friendly browser links
Best for agencies and freelancers handling leads, proposals, client portal and invoices together
Best for
Agencies and freelancers handling leads, proposals, client portal and invoices together
Starting price
$44 USD, per month, billed annually (Starter)
Free plan
Trial only
Platforms
Web
Clientjoy is a CRM for agencies, freelancers and consultants that covers a sales pipeline, web forms, email sequences, proposals and contracts with e-signatures, invoicing and payments, a meeting scheduler and a client portal. Starter includes up to 5 team members and 25 client accounts; Premium raises this to 10 team members and 100 client accounts.
Strengths
Proposals and contracts with e-signatures, and one-click conversion to an invoice
One-time, recurring and milestone invoices with payment reminders
Client portal that can be hosted on your own domain
Accepts PayPal, Stripe, Razorpay, Square, GoCardless and other payment gateways
Limitations
No free plan; paid plans start with a free trial
Starter is capped at 5 team members, 25 client accounts and 50 client users
Best for small teams that want a simple pipeline CRM with phone, email and WhatsApp built in
Best for
Small teams that want a simple pipeline CRM with phone, email and WhatsApp built in
Starting price
$7 USD, per user per month, billed yearly (Express)
Free plan
Yes
Platforms
Web, iOS, iPadOS, Android, macOS
Bigin is a pipeline-based CRM from Zoho for small businesses, covering contacts, companies, products, activities, pipelines, automations, web forms and booking pages. The free edition is for a single user with one pipeline and 500 records; paid editions add team pipelines, email and WhatsApp integration and payment links. Paid plans come with a 15-day free trial.
Strengths
Free single-user edition with one pipeline, 500 records and 3 automations
Built-in phone, web forms, booking pages and a business card scanner
Email and WhatsApp Business integration and payment links (Stripe, PayPal, Razorpay, Paytm) from Express
Apps for iOS, iPadOS, Android and macOS
Limitations
The free edition is limited to one user, one pipeline and 500 records
Express allows 3 team pipelines and 30 automations; more need add-ons or a higher plan
AI features such as the writing assistant start on Premier
Best for small teams that want a simple CRM for contacts and a sales pipeline
Best for
Small teams that want a simple CRM for contacts and a sales pipeline
Starting price
$18 USD, per user per month, billed annually (Starter)
Free plan
Yes
Platforms
Web
Capsule is a CRM for small businesses covering contacts, sales pipelines and project boards. The free plan allows 2 users and 250 contacts; paid plans add email templates, reporting and, from Growth, workflow automations.
Strengths
Free plan for up to 2 users and 250 contacts
14-day free trial of paid plans with no card
Direct integrations with tools such as Xero and Zendesk from Starter
AI features such as summaries and contact enrichment on Growth
Limitations
Workflow automations and multiple pipelines start on the Growth plan
Free plan limited to 5 custom fields and 1 sales pipeline
Marketing tools are a separate add-on, from $11 per month
Best for small businesses that want a simple contact manager with one flat price
Best for
Small businesses that want a simple contact manager with one flat price
Starting price
$15 USD, per user per month, plus applicable tax
Free plan
Trial only
Platforms
Web
Less Annoying CRM is a simple CRM for small businesses with contacts, pipelines, tasks, calendar and email logging. It has a single plan at one price with no tiers or contracts.
Strengths
One plan with every feature: 'No tiers. No contracts.'
Unlimited contacts, pipelines and custom fields
Calendar sync with Google or Outlook and email logging
Free support
Limitations
No free plan, only a 30-day free trial
Its FAQ suggests staying below about 50,000 contacts in total
Best for businesses that want a free CRM to keep client records before paying for more
Best for
Businesses that want a free CRM to keep client records before paying for more
Starting price
$20 USD, per seat per month (Starter Customer Platform, regular price)
Free plan
Yes
Platforms
Web
HubSpot offers a free CRM with paid hubs for marketing, sales, service, content and data on top. The free tools cover up to 2 users and 1,000 contacts, and Starter plans add automation and remove HubSpot branding.
Strengths
Free tools with no time limit
Starter Customer Platform bundles marketing, sales, service, content and data hubs
Sales Starter includes up to 15 pipelines and 1,000 meeting links
Landing pages and website pages in Content Hub
Limitations
Free tools are limited to 2 users and 1,000 contacts
Paid tiers are priced per seat
Professional plans are a large step up: Sales Hub Professional is $90 per seat per month billed annually plus a required $1,500 onboarding fee
Best for teams that want to track clients and deals inside Gmail
Best for
Teams that want to track clients and deals inside Gmail
Starting price
$49 USD, per user per month, billed annually (Pro)
Free plan
Yes
Platforms
Chrome, Safari and Edge extensions for Gmail on desktop; iOS, iPad and Android apps
Streak is a CRM built into Gmail that tracks deals, contacts and tasks in pipelines alongside email, with automatic email sharing across a team. Every paid plan includes unlimited contacts, pipelines and records, and Pro+ adds reporting, integrations and automations. A free plan covers email tools only, and Pro+ has a 14-day free trial.
Strengths
Pipelines, contacts and tasks shown inside Gmail
Unlimited records, pipelines and shared contacts on every paid plan
Free plan with email and link tracking, snippets and 50 mail merge sends per day
Native iOS, iPad and Android apps on paid plans
Limitations
The free plan does not include CRM pipelines
Integrations and automations start on Pro+ ($69 per user per month billed annually)
Every user must be on the same plan and there is no separate view-only pricing
Best for service businesses that want CRM, email automation and payments in one
Best for
Service businesses that want CRM, email automation and payments in one
Starting price
$299 USD, per month, billed monthly
Free plan
Trial only
Platforms
Web, mobile app
Keap sells one plan with its whole platform: CRM, an automation builder, email and text marketing, sales pipeline, landing pages, payments, appointments and reporting. Price scales with users and contacts, and implementation services are required.
Strengths
One plan includes the full feature set
Automation builder with 52+ ready-made automations
Invoices, quotes and payment processing built in
Text marketing tiers with a toll-free number
Limitations
No free plan and a high entry price
Implementation services are required on top of the subscription
Text marketing is available in the US, Australia, Canada, the UK and New Zealand
Start with the steps your clients see. If clients sign proposals, pay invoices or book calls, pick a tool that handles those steps, not just a contact list.
Read the plan table, not the headline price. Contracts, scheduling, automations and client portals often start on a higher plan than the cheapest one.
Check how it is priced. Some tools charge per user and others per account. A per-user price grows as soon as a second person joins.
Decide if you need a client portal. A portal gives clients one place for files, approvals and invoices. Some tools include it on every plan, others only on higher plans.
Look at where you talk to clients. If most conversations happen on WhatsApp or email, check whether the tool keeps those messages on the client record.
Try it with real work. Every tool here has a free plan or a free trial. Move three real clients in and run a week of work before you decide.
How we chose these tools
Built for or usable by small businesses and small teams
A published product page and pricing page we could check
Actively maintained, with a working sign-up or trial
Covers the core job this list is about, not just a feature of it
A mix of free, low-cost and established options
About this list
Where the facts come from
Every price, plan and feature comes from the tool's own website, pricing page or docs, or from our own test account. Each tool links to its sources and shows the date we checked them.
What we leave out
No scores, star ratings or review counts. If we can't confirm a fact from an official source, we leave it out and mark it "not published".
When it's reviewed
Last updated 28 Sep 2026. Next review due 27 Dec 2026. We review every list at least every 90 days.
Spotted something out of date?
Prices and plans change. Tell us and we'll check it again.
Questions people ask
What is client management software?
Software that keeps everything about a client in one place: contact details, conversations, proposals, contracts, projects and invoices. Tools built for freelancers and service businesses usually add a client portal and scheduling, while general CRMs focus on contacts and deals.
Is client management software the same as a CRM?
They overlap. A CRM tracks contacts and sales deals. Client management software for service businesses usually also covers the work after the sale, such as contracts, invoices and a portal for the client. Some tools on this list, such as Capsule, Less Annoying CRM and Bigin, are CRMs first.
Is there free client management software?
Yes. On this list, startbuddi, 17hats, Assembly, Bigin by Zoho CRM, Capsule and HubSpot have free plans, and Streak has a free plan with email tools but no CRM pipelines. The others offer a free trial. Free plans limit users, contacts or features, so check each pricing page.
What should a freelancer look for?
Usually a client list, quotes or proposals, contracts with e-signature, invoices with online payment and a way to book calls. A client portal helps once you run several clients at once. Our guide to client management for freelancers covers the habits that go with the tool.