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Deals you can see
Move a deal, assign an owner or create a task when a lead does something.
Explore Deals you can see
Automations
Email automation sequences for small business
Set up welcome and follow-up emails once, and they send on time to every new lead.
Free plan, no card needed. Or book a demo.
The emails you mean to send, sent
A welcome email, a follow-up three days later and a reminder before a booking. Every small business means to send them. Very few do it consistently by hand.
An email sequence in startbuddi is an automation: a trigger, then emails with waits between them. Start from a template like the Lead capture welcome flow, or describe it to Chip. Before it goes live, you see exactly who it will reach.
- Welcome sequences for new sign-ups.
- Follow-ups for quotes and proposals.
- Reminders before bookings.
- Win-backs after cancellations.
- Set onceEvery new lead gets it.
- TemplatesWelcome, reminder and win-back flows.
- Waits and conditionsTimed and targeted.
- Review firstSee who it reaches before launch.
Templates
Start from a sequence that works.
Lead capture welcome flow, Booking reminder stack and more, ready to change.
- Lead capture welcome flow and New client onboarding
- Booking reminder stack, Cancellation win-back, No-show reschedule link
- Invoice overdue recovery and Manual reactivation burst
Tell Chip
Or describe it to Chip.
Chip plans the steps and writes the emails, saved as a draft.
- Pick a tone: Friendly, Professional or Casual
- Usually two Chip calls: one to draft, one more if a step needs fixing
- Free suggestions from what you already use in Bookings, Forms, CRM and Marketing
Activity
See who is in it.
Enrolment history for every contact, and a review before activating.
- Filter by Completed, Failed, In progress or Waiting
- Analytics per automation, by email, SMS or WhatsApp
- Folders and labels for Marketing, Sales, Lifecycle and Operations
Same workspace
One engine for every follow-up.
Sequences run on the same contacts, deals and inbox as the rest of your business.
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WhatsApp campaigns
Send approved WhatsApp templates, or free text inside the 24-hour window.
Explore WhatsApp campaigns
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One inbox for every channel
Replies land in your shared inbox, on the right contact.
Explore One inbox for every channel
Plans
Automations unlock on Starter
Automations are not on Free. Starter includes 500 runs a month, Growth 5,000 and Scale 15,000. Building with Chip uses Chip credits.
- Free Included, free forever $0
- Starter Included, 30-day trial $29/mo
- Growth Included, 30-day trial $79/mo
- Scale Included, 30-day trial $199/mo
Keep reading
BlogHow to write email sequences that convert trial users to paid
BlogEmail marketing for service businesses: campaigns and automations that fill your calendar
ProductEmail marketing
ProductAutomations
ProductDeals & pipeline
ProductChip & AI agents
CompareZapier alternatives
Blog12 business workflow automation examples for service businesses
BlogAI lead follow-up: how AI can write your follow-up messages (and when to send them)
Questions people ask
What is an email automation sequence?
A series of emails sent automatically after something happens, like a sign-up, with waits between them.
Can a sequence stop when someone replies?
Yes. Wait for their reply, then branch on what they said.
Can I include SMS or WhatsApp?
Yes. The same flow can send SMS or WhatsApp messages, create tasks and tag contacts.
What does it cost?
Automations unlock on Starter ($29 a month) with 500 runs a month and a 30-day trial.
Automate the follow-up you keep forgetting.
Pick a template or describe it to Chip, check who it reaches and switch it on. Try it free for 30 days.
Start with the one thing you need. The rest is there when you're ready.
Free plan available. Every paid plan starts with a 30-day trial.