New: Chip can now take voice calls from your website chat (beta). Hear how it works

The founding cohort is open: 6 months free for the first 20 teams, picked by hand. Apply

Automations

Email automation sequences for small business

Set up welcome and follow-up emails once, and they send on time to every new lead.

Start free

Free plan, no card needed. Or book a demo.

The emails you mean to send, sent

A welcome email, a follow-up three days later and a reminder before a booking. Every small business means to send them. Very few do it consistently by hand.

An email sequence in startbuddi is an automation: a trigger, then emails with waits between them. Start from a template like the Lead capture welcome flow, or describe it to Chip. Before it goes live, you see exactly who it will reach.

  • Welcome sequences for new sign-ups.
  • Follow-ups for quotes and proposals.
  • Reminders before bookings.
  • Win-backs after cancellations.
  • Set onceEvery new lead gets it.
  • TemplatesWelcome, reminder and win-back flows.
  • Waits and conditionsTimed and targeted.
  • Review firstSee who it reaches before launch.
Templates

Start from a sequence that works.

Lead capture welcome flow, Booking reminder stack and more, ready to change.

  • Lead capture welcome flow and Booking reminder stack
  • Cancellation win-back and Invoice overdue recovery
  • Free Chip suggestions based on what you already use
More about Automations
Build with Chip

Or describe it to Chip.

Chip plans the steps and writes the emails, saved as a draft.

  • A clear WHEN, DO, WAIT and CHECK plan first
  • Friendly, Professional or Casual writing
  • Nothing goes live until you turn it on
More about Automations
Test and activity

See who is in it.

Enrolment history for every contact, and a review before activating.

  • Validate catches missing steps before launch
  • Review before activating: reachable, suppressed and why
  • Enrollment history for every contact
More about Automations
Same workspace

One engine for every follow-up.

Sequences run on the same contacts, deals and inbox as the rest of your business.

01

Deals you can see

Move a deal, assign an owner or create a task when a lead does something.

Explore Deals you can see
02

Email campaigns

Send emails from your own domain as steps in a sequence.

Explore Email campaigns
03

WhatsApp campaigns

Send approved WhatsApp templates, or free text inside the 24-hour window.

Explore WhatsApp campaigns
04

One inbox for every channel

Replies land in your shared inbox, on the right contact.

Explore One inbox for every channel
Plans

Automations unlock on Starter

Automations are not on Free. Starter includes 250 runs a month, Growth 2,000 and Scale 5,000. Building with Chip uses Chip credits.

  • Free Included, free forever $0
  • Starter Included, 30-day trial $29/mo
  • Growth Included, 30-day trial $79/mo
  • Scale Included, 30-day trial $199/mo

Questions people ask

What is an email automation sequence?
A series of emails sent automatically after something happens, like a sign-up, with waits between them.
Can a sequence stop when someone replies?
Yes. Wait for their reply, then branch on what they said.
Can I include SMS or WhatsApp?
Yes. The same flow can send SMS or WhatsApp messages, create tasks and tag contacts.
What does it cost?
Automations unlock on Starter ($29 a month) with 250 runs a month and a 30-day trial.

Automate the follow-up you keep forgetting.

Pick a template or describe it to Chip, check who it reaches and switch it on. Try it free for 30 days.

Start free
Free plan available. Every paid plan starts with a 30-day trial.