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Follow-ups that run themselves
Send a text when a booking is made, a form is filled or an invoice is overdue.
Explore Follow-ups that run themselves
SMS marketing
Automated SMS for businesses
Send reminders, follow-ups and offers by SMS when something happens, with your own sender ID.
Free plan, no card needed. Or book a demo.
Texts triggered by what customers do
The most useful texts are not blasts. They are the reminder the day before a booking, the thank-you after a job and the nudge when an invoice is overdue.
In startbuddi, SMS is a step in an automation. A booking, a form, a payment, an overdue invoice or a new tag can start it. Add waits and conditions, mix in email or WhatsApp, and switch it on.
- Booking reminders by SMS as an automation step.
- Follow-ups after a job or a no-show.
- Overdue invoice nudges.
- Built-in SMS, or your own Twilio, Termii, Africa's Talking or Brevo account.
- Triggered, not blastedTexts when something happens.
- Mix channelsSMS, email and WhatsApp in one flow.
- Your own providerTermii, Africa's Talking, Twilio or Brevo.
- TemplatesBooking reminders and win-backs ready to use.
Triggers and steps
Anything can send a text.
Forms, bookings, payments, tags and deal stages start flows with SMS, email and WhatsApp steps.
- Triggers across forms, bookings, money, email, contacts and deals
- Wait for their reply, then branch on what they said
- Send to Google Sheets or Zapier when you need to
Templates
Start from a template.
Booking reminder stack, Cancellation win-back and Invoice overdue recovery.
- Lead capture welcome flow and Booking reminder stack
- Cancellation win-back and Invoice overdue recovery
- Free Chip suggestions based on what you already use
Built-in or your own
Send through Termii or our SMS.
Built-in SMS from day one, or your own provider with your own sender ID.
- Built-in SMS works from day one
- Connect Termii, Africa's Talking, Twilio or Brevo
- "Send a test message" and a readiness checklist
Same workspace
Texts that go to the same contacts as everything else.
SMS lists are your contact lists, so the same people are ready for email and WhatsApp too.
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WhatsApp campaigns
Switch to WhatsApp templates for richer messages to opted-in contacts.
Explore WhatsApp campaigns
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Every client on one record
Every text a contact received shows on their page.
Explore Every client on one record
Plans
SMS unlocks on Starter
SMS is part of the Marketing hub, which is not on Free. Starter includes 50 texts a month, and texts sent through your own provider account are paid to that provider.
- Free Not on this plan $0
- Starter Included, 30-day trial $29/mo
- Growth Included, 30-day trial $79/mo
- Scale Included, 30-day trial $199/mo
Keep reading
BlogAutomated SMS campaigns: how to set up triggers and flows
BlogHow to reduce no-show appointments without damaging client relationships
ProductAutomations
ProductSMS marketing
ProductMarketing
CompareBest SMS Marketing Software for Business
BlogSMS marketing guide: how to set up SMS marketing for your business
BlogWhatsApp vs SMS marketing: which should your business use?
Questions people ask
Can I send automatic SMS reminders for bookings?
Yes, as a step in a booking automation. The booking settings' own reminders are emails.
What can trigger an SMS?
Forms, bookings (made, rescheduled, cancelled, completed or no-show), payments, overdue invoices, tags and deal stages.
Can I use Termii?
Yes. Connect your Termii account, or Africa's Talking, Twilio or Brevo, or use the built-in SMS.
What plan do I need?
Automations and SMS unlock on Starter ($29 a month), with a 30-day trial.
Send a text your customers will read.
Write it, personalise it and schedule it, with opt-outs handled for you. Try it free for 30 days.
Free plan available. Every paid plan starts with a 30-day trial.