AvailableSMS and calls
Africa's Talking integration
Send SMS through your own Africa's Talking account, and connect a voice number for calls from the CRM.
- Status
- Available
- How it connects
- Account username and API credentials
- Where in startbuddi
- Marketing → SMS → Settings, and CRM Settings → Channels
- Category
- SMS and calls
What you can do
- Send bulk SMS campaigns with merge tags and scheduling, from your own sender ID.
- Opt-out replies (like STOP) are read automatically.
- Connect a voice number to make and take calls from the CRM.
How to connect
- Open SMS settingsGo to Marketing → SMS → Settings.
- Pick Africa's TalkingIn the connect panel, choose Africa's Talking.
- Add your detailsEnter your Sender ID and your Africa's Talking account username and credentials.
- Send a test messageClick Send a test message. The readiness checklist ticks off when it arrives.
Good to know
For calls, go to CRM Settings → Channels and choose Connect a voice number.
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