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AvailableSMS and calls

Twilio integration

Send SMS campaigns, reminders and follow-ups through your own Twilio account and sender ID.

Status
Available
How it connects
Account SID and Auth Token
Where in startbuddi
Marketing → SMS → Settings
Category
SMS and calls

What you can do

  • Send bulk SMS campaigns with merge tags and scheduling.
  • Use your own sender ID and Twilio account.
  • Opt-out replies (like STOP) are read automatically.

How to connect

  1. Open SMS settingsGo to Marketing → SMS → Settings.
  2. Pick TwilioIn the connect panel, choose Twilio.
  3. Add your detailsEnter your Sender ID and your Twilio Account SID and Auth Token.
  4. Send a test messageClick Send a test message. The readiness checklist ticks off when it arrives.

Good to know

You don't need Twilio to send texts: startbuddi has built-in SMS with nothing to set up.

Help articles

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