startbuddi vs Square Appointments: an honest comparison
Square Appointments is booking software tied to Square's card payments and point of sale, with reminders, staff calendars and no-show fees, and paid plans charged per location. startbuddi is a business workspace where bookings sit next to contacts, invoices, forms and marketing, with Paystack and Stripe for payments, so pick Square if you take card payments in person on Square, and startbuddi if you want bookings joined to the rest of your business.
startbuddi is best for
Service businesses that want bookings, deposits, contacts and invoices in one workspace
Square Appointments is best for
Salons and in-person service businesses that already take card payments with Square
At a glance
Where each one is stronger
The short version. Square Appointments first, because it does some things better than we do.
Square Appointments is stronger at
startbuddi is stronger at
Feature by feature
| Feature | startbuddi | Square Appointments |
|---|---|---|
| Free planOne live service on Free | Yes | YesSource (opens in a new tab) |
| Online booking page | Yes | YesSource (opens in a new tab) |
| Appointment remindersWhatsApp and SMS reminders once set up (connected WhatsApp number; SMS on a plan that includes it) | Text and emailSource (opens in a new tab) | |
| Cancellation policy and no-show feesTake a deposit up front; no separate no-show fee | Deposit at booking | Plus plan and upSource (opens in a new tab) |
| Google Calendar syncPushes bookings to Google or Outlook; doesn't read busy times | One-way push | Plus plan and upSource (opens in a new tab) |
| Multi-staff and round-robin booking | Yes | Plus plan and upSource (opens in a new tab) |
| InvoicesGenerate Invoice from a booking | Yes | YesSource (opens in a new tab) |
| EstimatesCustomers accept by replying to the email | Yes | YesSource (opens in a new tab) |
| Payment processingstartbuddi isn't a payment processor | Your Paystack or Stripe | Square, from 2.6% + 15¢ in personSource (opens in a new tab) |
| Text message marketingThe Marketing hub is not on the Free plan | Paid plans | Plus plan and upSource (opens in a new tab) |
What each one looks like
Real screens, captured by us or taken from the official press kit, each dated.
Pricing side by side
List prices as each company publishes them. We never convert currencies.
startbuddi
- FreeFree
- Starter$29 a month
- Growth$79 a month
- Scale$199 a month
Square Appointments
- Free$0 USD per location per month (card processing fees apply)Source (opens in a new tab)
- Plus$49 USD per location per monthSource (opens in a new tab)
- Premium$149 USD per location per monthSource (opens in a new tab)
- Square ProPricing on request custom pricing for businesses processing over $250,000 per yearSource (opens in a new tab)
Switching from Square Appointments
What moving across involves.
- Get your customer list out of SquareDownload your customers from Square's Customer directory into a spreadsheet. Square's support centre has the current steps for your country.
- Import your customers as contactsIn startbuddi, go to Customers → Contacts → Import, upload the CSV, map the columns and review before importing.
- Recreate your services and staffIn Bookings → Services, create each service with its duration, price and staff, and invite your team in Bookings → Team. There's no automatic importer, so upcoming appointments are added by hand.
- Connect payments and share the new linkConnect Paystack or Stripe, turn on Require payment to book for services that need a deposit, then share your booking link by copy, WhatsApp, email, embed code or QR code.
Sources
- Square Appointments pricing (US) (opens in a new tab)
- startbuddi Bookings (opens in a new tab)
- startbuddi Contacts (opens in a new tab)
- startbuddi Invoices (opens in a new tab)
- startbuddi Estimates, proposals & contracts (opens in a new tab)
- startbuddi Get paid (opens in a new tab)
- startbuddi pricing (opens in a new tab)
Questions people ask
Can startbuddi take card payments in person like Square?
startbuddi isn't a point-of-sale system and has no card reader. Clients can pay online through Paystack or Stripe, or by a payment link or scan-to-pay QR code.
Can I move my customers from Square?
Download your customer list from Square's Customer directory, then import the CSV into startbuddi Contacts. Services, staff and upcoming appointments are set up by hand.
Does startbuddi have a free plan?
Yes. The Free plan includes one live bookable service with unlimited bookings, and every paid plan has a 30-day trial.
Does startbuddi send text reminders?
Yes, once set up. Each booking gets one automatic reminder at the time you choose, by email, WhatsApp or SMS. WhatsApp needs a connected WhatsApp number, and SMS needs an SMS connection and a plan that includes SMS.
Other comparisons
All comparisonsTry startbuddi alongside Square Appointments.
Start on the free plan with a copy of your contacts and see how it fits before you decide.
Free plan available. Every paid plan starts with a 30-day trial.