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One inbox for every channel
Your team replies from one shared inbox instead of passing a phone around.
Explore One inbox for every channel
WhatsApp marketing
WhatsApp automation for business
Send booking reminders, payment nudges and follow-up sequences on WhatsApp when something happens, from your business number.
Free plan, no card needed. Or book a demo.
WhatsApp messages that send themselves
Your customers read WhatsApp. Automating the routine messages, like a reminder the day before a booking or a nudge when an invoice is due, saves hours and gets better replies than email.
In startbuddi, a WhatsApp message is a step in an automation. A form, booking, payment, tag or deal stage starts it; waits and conditions shape it into a sequence. Chip can also answer common questions on WhatsApp and hand over to your team.
WhatsApp sequences, and the 24-hour rule
WhatsApp only lets businesses send free text to people who messaged in the last 24 hours. For anyone else, a sequence uses approved templates. startbuddi handles both, so a multi-day follow-up sequence works within the rules.
- Triggers across the businessForms, bookings, payments and deals.
- SequencesMessages spaced out with waits and conditions.
- Rules handledTemplates outside the 24-hour window.
- Chip on WhatsAppAnswers questions and hands over.
Triggers and steps
Anything can start a WhatsApp message.
A booking, a form, a paid or overdue invoice, a tag or a WhatsApp message itself.
- Triggers across forms, bookings, money, email, contacts and deals
- Wait for their reply, then branch on what they said
- Send to Google Sheets or Zapier when you need to
Forms in the chat
Forms that open inside WhatsApp.
Book a slot, get a quote or leave feedback without leaving the chat. Answers land on the contact.
- Start from Book a slot, Get a quote or How did we do?
- Send it from the inbox or from a step-by-step reply
- Step-by-step replies that ask, wait, branch and hand over
Chatbot
Chip answers the everyday questions.
From your FAQs, prices and opening hours, and never invents prices you did not give it.
- Answers from your FAQs, prices and opening hours
- Never invents prices, dates or discounts you didn't give it
- Can create a lead or a deal, book a slot or make a task
Same workspace
WhatsApp inside the same workspace as your clients.
Every reply lands in your shared inbox, on the right contact, next to their deals and invoices.
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Follow-ups that run themselves
Send a template when a form is filled, a booking is made or an invoice is due.
Explore Follow-ups that run themselves
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Deals you can see
Turn a WhatsApp conversation into a deal and follow it to paid.
Explore Deals you can see
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Email campaigns
Reach the same contacts by email when a template will not do.
Explore Email campaigns
Plans
WhatsApp unlocks on Starter
WhatsApp campaigns are part of the Marketing hub, which unlocks on Starter ($29 a month). Letting Chip answer customers on its own unlocks on Growth. Meta charges its own fees for template messages.
- Free Not on this plan $0
- Starter Included, 30-day trial $29/mo
- Growth Included, 30-day trial $79/mo
- Scale Included, 30-day trial $199/mo
Keep reading
BlogWhatsApp automation sequences: a simple setup guide for your business
BlogWhatsApp message templates that get replies (20 examples)
ProductWhatsApp marketing
ProductInbox
ProductAutomations
CompareBest WhatsApp Marketing Tools
BlogBulk WhatsApp marketing in Nigeria: everything you need to know
BlogWhatsApp vs SMS marketing: which should your business use?
GuideMarketing on WhatsApp, email and SMS: a starter playbook
Questions people ask
Can I send automatic WhatsApp messages to customers?
Yes, once your WhatsApp Business number is connected. Use approved templates to reach anyone, or free text for people who messaged you in the last 24 hours.
Can I build a WhatsApp follow-up sequence?
Yes. Add several WhatsApp steps with waits between them, and branch on whether the person replied.
Can a WhatsApp chatbot answer my customers?
Yes. Chip builds one from your FAQs and prices in about three minutes. Letting it answer on its own needs Growth.
What plan do I need?
Automations and WhatsApp unlock on Starter ($29 a month). Meta charges its own fees for template messages.
Bring your WhatsApp into one place.
Connect your business number, send your first approved template and reply as a team. Try it free for 30 days.
Free plan available. Every paid plan starts with a 30-day trial.