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WhatsApp marketing

WhatsApp marketing for agencies

Run template campaigns from a WhatsApp Business number, manage replies in one shared inbox and report on what each campaign brought in.

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Free plan, no card needed. Or book a demo.

WhatsApp is where customers answer

Agencies whose clients sell on WhatsApp, from Lagos to London, know that email open rates are one thing and WhatsApp replies are another. Clients increasingly ask for WhatsApp campaigns, done properly.

startbuddi runs campaigns through Meta's official WhatsApp Cloud API, with approved templates and opted-in audiences. Replies land in a shared inbox, so your team can answer, and click-to-WhatsApp ads are tracked from first message to deal.

For client work

A WhatsApp number connects to one workspace. For client campaigns, the way to do it is a separate startbuddi workspace for the client with their own number, with your team invited to it.

  • Official APIApproved templates, no grey-market senders.
  • Shared inboxYour team answers replies together.
  • Ad trackingWhich ad started each chat.
  • Local languagesTemplates in Hausa, Yoruba, Igbo and more.
Broadcasts

Campaigns to opted-in audiences.

Five steps from audience to review, with delivery, reads and replies tracked.

  • Five steps: Audience, Template, Personalise, Schedule, Review
  • Templates in English, French, Arabic, Swahili, Hausa, Yoruba, Igbo and more
  • Marketing messages only reach contacts who opted in
More about WhatsApp marketing
Team inboxes

Replies handled as a team.

Assign conversations, leave internal notes and share the load across the team.

  • Assign to a person or a team, or let Chip assign it
  • Internal notes and watchers, never shown to the customer
  • Mask customer numbers for members below manager
More about Inbox
Click-to-WhatsApp ads

Know which ad started the chat.

Conversations, contacts and deals per ad, with cost per conversation once the ad account is connected.

  • Conversations, contacts, deals opened and won, per ad
  • Ad welcome messages with a greeting and quick replies
  • Spend and cost per conversation once your ad account is connected
More about WhatsApp marketing
Same workspace

WhatsApp inside the same workspace as your clients.

Every reply lands in your shared inbox, on the right contact, next to their deals and invoices.

01

One inbox for every channel

Your team replies from one shared inbox instead of passing a phone around.

Explore One inbox for every channel
02

Follow-ups that run themselves

Send a template when a form is filled, a booking is made or an invoice is due.

Explore Follow-ups that run themselves
03

Deals you can see

Turn a WhatsApp conversation into a deal and follow it to paid.

Explore Deals you can see
04

Email campaigns

Reach the same contacts by email when a template will not do.

Explore Email campaigns
Plans

WhatsApp unlocks on Starter

WhatsApp campaigns are part of the Marketing hub, which unlocks on Starter ($29 a month). Letting Chip answer customers on its own unlocks on Growth. Meta charges its own fees for template messages.

Start freeCompare every plan
  • Free Not on this plan $0
  • Starter Included, 30-day trial $29/mo
  • Growth Included, 30-day trial $79/mo
  • Scale Included, 30-day trial $199/mo
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Questions people ask

Can I run WhatsApp campaigns for several clients?
Each WhatsApp number connects to one workspace. Set up a separate workspace per client with their own number, and invite your team to it.
How do I avoid getting a number banned?
Message opted-in contacts only, use templates Meta approved and give people an easy way to opt out. startbuddi only sends marketing templates to opted-in contacts.
Can Chip answer WhatsApp replies?
Yes, on Growth and above. Chip says it is AI and hands over to your team when a customer asks for a person.
What plan do I need?
WhatsApp campaigns unlock on Starter ($29 a month) as part of the Marketing hub.

Bring your WhatsApp into one place.

Connect your business number, send your first approved template and reply as a team. Try it free for 30 days.

Start free
Free plan available. Every paid plan starts with a 30-day trial.