New: Chip can now take voice calls from your website chat (beta). Hear how it works

The founding cohort is open: 6 months free for the first 20 teams, picked by hand. Apply

SMS marketing

SMS marketing for agencies

Send offers and reminders with a sender ID per campaign, keep lists clean and report on delivery.

Start free

Free plan, no card needed. Or book a demo.

SMS as part of an agency's channel mix

Clients ask agencies for campaigns that reach people where they are. For many audiences, from the UK and the US to Nigeria and Kenya, that includes SMS for short offers and reminders.

startbuddi sends SMS through its built-in service or the provider your client already uses: Termii, Africa's Talking, Twilio or Brevo. Each campaign has its own sender ID, and the report shows delivery, replies and opt-outs.

For client work

startbuddi is one workspace per business, so client work is best set up as a separate workspace for each client, with their own contacts and SMS provider and your team invited.

  • Any providerBuilt-in, Termii, Africa's Talking, Twilio or Brevo.
  • Sender ID per campaignSend as the brand.
  • Delivery reportsExport them for the client.
  • Clean listsOpt-outs removed automatically.
Built-in or your own

The client's provider, or ours.

Connect Termii, Africa's Talking, Twilio or Brevo, or use the built-in SMS.

  • Built-in SMS works from day one
  • Connect Termii, Africa's Talking, Twilio or Brevo
  • "Send a test message" and a readiness checklist
More about SMS marketing
Results

A report you can hand over.

Messages sent, delivery rate, replies and opt-outs, with Export Report.

  • Messages Sent, Delivery Rate, Replies and Opt-Outs
  • An SMS insights drawer on each contact
  • Export Report for your records
More about SMS marketing
Opt-outs

Opt-outs handled for you.

Five opt-out words read automatically, with opt-in status on every contact.

  • Five opt-out words read automatically
  • Works on built-in SMS, Twilio and Africa's Talking
  • Opt-in status on every contact: Opted in, Pending, Opted out
More about SMS marketing
Same workspace

Texts that go to the same contacts as everything else.

SMS lists are your contact lists, so the same people are ready for email and WhatsApp too.

01

Follow-ups that run themselves

Send a text when a booking is made, a form is filled or an invoice is overdue.

Explore Follow-ups that run themselves
02

WhatsApp campaigns

Switch to WhatsApp templates for richer messages to opted-in contacts.

Explore WhatsApp campaigns
03

Email campaigns

Follow up by email with the same list.

Explore Email campaigns
04

Every client on one record

Every text a contact received shows on their page.

Explore Every client on one record
Plans

SMS unlocks on Starter

SMS is part of the Marketing hub, which is not on Free. Starter includes 50 texts a month, and texts sent through your own provider account are paid to that provider.

  • Free Not on this plan $0
  • Starter Included, 30-day trial $29/mo
  • Growth Included, 30-day trial $79/mo
  • Scale Included, 30-day trial $199/mo

Questions people ask

Can I send SMS for several clients?
Each client is best set up in their own workspace, with their contacts and SMS provider. Your team can be invited to each.
Can I export delivery reports?
Yes. The SMS overview has Export Report.
Can SMS be part of an automation?
Yes. SMS is a step in automations, triggered by forms, bookings, payments and more.
What plan do I need?
SMS unlocks on Starter ($29 a month) as part of the Marketing hub.

Send a text your customers will read.

Write it, personalise it and schedule it, with opt-outs handled for you. Try it free for 30 days.

Start free
Free plan available. Every paid plan starts with a 30-day trial.