The challenge
Shopinbos supports ecommerce brands with store management, product listing, customer service, and growth strategy. Founder Bose Adeyemi grew from solo operator to a seven-person team in under 18 months, but the client onboarding process never caught up.
Every new account required a discovery form, booking email, quote document, invoice, WhatsApp follow-up, and manual payment link. Each step introduced delay and risk.
The solution
The team rebuilt onboarding inside startbuddi. Discovery calls now book from the website. Post-call proposals convert into invoices in two clicks. Paystack payments are collected before work begins. Renewal dates sit inside the CRM, with automated WhatsApp and email reminders launching 30 days before expiry.
Campaigns that used to live in a separate marketing tool now run inside the same workspace and can be tied back to revenue.
The result
Client onboarding dropped from 8 days to under 24 hours. Revenue in the first full quarter on startbuddi was 31 percent higher than the same period the year before. Operational admin time fell by 70 percent.
Shopinbos later launched a second service line using the same operating system, without introducing more overhead.